Service Contract FAQs : Mack Camera & Video Service | Official Camera / Electronic Extended Warranties in NJ, NY, USA and worldwide
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Description : 3 Yr TV Under $3100
Length of Service Contract : 3 years
 
 
Summary of coverage
   
  • Manufacturer covers first year
  • Must Have Manufacturer's Warranty of 90+ Days
  • Separate Bulb Contract Available
  • Local Service
  • On-Site Service
  • Transferable
  • Service Contract Covers Manufacturer's Defects Only on Registered Equipment
  • Service Contract Will Cover Only Manufacturer Defects on LCD Screens
  • Complete Terms and Conditions
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    The TV product registered below is guaranteed to operate properly according to manufacturer’s specifications for a period of 3 additional years from the expiration of the manufacturer’s warranty or we shall repair same to operate properly. This service contract must be purchased within thirty (30) days of the date the equipment hereunder is purchased. You must register this warranty within thirty (30) days with Mack Camera by visiting us at our website www.mackcam.com or by calling us toll free at 1-800-252-MACK (6225) or 973-467-2291.

    To arrange for in home service or if you have any questions regarding the service of your unit please email us at localservice@mackcam.com or call our service contract department at 1-(800)252-6225. If a local service center is not available in your area, the unit must be returned prepaid to Mack Camera & Video Service for repair. Units that are smaller than 32” may not qualify for In-Home Service and must be carried in to a local service center or shipped prepaid to Mack Camera & Video Service.

    The equipment will be restored to proper operating condition at no charge to you (this includes warranted parts and labor for manufacturer defects). Such service, repair, adjustment of the equipment is assured the registered contract holder, provided the equipment has not been tampered with, modified, damaged as a result of liquid, grit, power surge, burn-in, impact and physically broken parts. This service contract only covers a unit malfunction. Customer maintenance is not covered. Mack Camera & Video Service reserves the right to terminate service contracts if invoices are not paid within terms or are fraudulently altered by the dealers or service contract holder.

    This limited service contract applies only to the product specified herein. It does not cover lamps, wall mounts, accessory speakers, wiring, remotes, dismount, installation and additional accessories or other expenses of consequential damages.

    Mack Camera and Video Service will not be liable for loss of revenues or profits, inconvenience, expense of substitute equipment, loss of incidental or consequential damages. If the unit can not be repaired by Mack Camera or the Manufacturer for manufacturer’s defects, replacement will be made with the same or equivalent model based on the contracted unit current market value at our discretion. This service contract is not transferable.

    This service contract is not an insurance policy or a warranty. This service contract is only valid if positive identification of the unit covered hereunder is presented at the time of service.

    A separate bulb service contract is available
     
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