The TV product registered below is guaranteed to operate properly according to manufacturer’s specifications for a period of 5 years starting from the date of purchase or we shall repair same to operate properly.

This service contract may be purchased for New Products with at least ninety (90) days remaining on the original manufacturer’s warranty. You must register this warranty within thirty (30) days with Mack Camera by visiting us at our website www.mackcam.com or by calling us toll free at 1-800-252-MACK (6225) or 973-467-2291.

To arrange for in home service or if you have any questions regarding the service of your unit please email us at localservice@mackcam.com or call our service contract department at 1-800-252-6225. If a local service center is not available in your area, the unit must be returned prepaid to Mack Camera & Video Service for repair. Units that are smaller than 32” may not qualify for In-Home Service and must be carried in to a local service center or shipped prepaid to Mack Camera & Video Service.

The equipment will be restored to proper operating condition at no charge to you (this includes warranted parts and labor for manufacturer defects). Such service, repair, adjustment of the equipment is assured the registered contract holder, provided the equipment has not been tampered with, modified, damaged as a result of liquid, grit, power surge, burn-in, impact and physically broken parts. This service contract only covers a unit malfunction. Customer maintenance is not covered. Mack Camera & Video Service reserves the right to terminate service contracts if invoices are not paid within terms or are fraudulently altered by the dealers or service contract holder.

This limited service contract applies only to the product specified herein. It does not cover lamps, wall mounts, accessory speakers, wiring, remotes, dismount, installation and additional accessories or other expenses of consequential damages.

Mack Camera and Video Service will not be liable for loss of revenues or profits, inconvenience, expense of substitute equipment, loss of incidental or consequential damages. If the unit can not be repaired by Mack Camera or the Manufacturer for manufacturer’s defects, replacement will be made with the same or equivalent model based on the contracted unit current market value at our discretion. This service contract is not transferable.

This service contract is not an insurance policy or a warranty. This service contract is only valid if positive identification of the unit covered hereunder is presented at the time of service.

A separate bulb service contract is available.