This level provides coverage for equipment for manufacturer defects that can result in the loss of operation. The Mack Camera warranty will cover parts and labor at no additional charge. Please remember, this warranty does not cover equipment which has been misused, tampered with, modified or damaged as a result of accident, liquid, grit, impact or lack of proper care. Accessories are also not covered.

Diamond warranties include standard coverage as well coverage for malfunctions due to accidental damage from handling (ADH). This includes malfunctions due to liquid damage that were the result of an accident. All types of accidental damage, including liquid damage, will be covered at the discretion of Mack Camera.

Diamond warranties include standard coverage as well coverage for malfunctions due to accidental damage from handling (ADH). This includes malfunctions due to liquid damage that were the result of an accident. All types of accidental damage, including liquid damage, will be covered at the discretion of Mack Camera. This warranty is only valid outside of the USA.

Products that qualify for on-site service as an additional benefit will allow a customer to have their equipment serviced at their location. On site service may not be possible if the equipment must be removed from their location to complete the repair or if coverage is not available in their area. Please see the additional conditions below for on site service: